TROUBLESHOOTING
Collapsible content
How does the dehumidifier work? Can it be turned off?
Our dehumidifier is monitored electronically and only runs when the humidity inside the case reaches a humidity level that would begin to cause any mold, mildew or deterioration. As moisture is collected inside the case it drips outside of the case directly onto the dock for quick evaporation. The dehumidifier will continue to run until the unit has been dried out to a level of humidity well beyond acceptable or the custom LIO battery needs to recharge to continue to run. Most customers find the unit stays dry all the time due to the high performance dehumidification system installed. You can also watch this video for more information.
How do the LED lights work?
The exterior LED lights are controlled via photosensitive cells in the solar panel in the 75 SE (or photocell in the 53 E). As the outside sun light declines, the exterior LED lights turn on automatically. Via the included LED lights remote, the lights can be turned on or off full time. You can also watch this video for more information.
My unit is beeping. What should I do?
Please CONTACT US and a technician will call you to troubleshoot over the phone.
There is no power in the unit. What should I do?
- Check the outlet's power by plugging in another electronic device.
- If you have power, you may want to order a new shore power cord from our ACCESSORIES page.
- If you still have power, CONTACT US to troubleshoot.
What should I do if I have lost my key fobs?
Visit our ACCESSORIES page and you can order replacements fobs for the 75E which ship with a cord to pair the fob to the unit.
What should I do if I have lost my keys?
It happens! We keep spares for every customer. Visit our ACCESSORIES page and order replacement keys for your unit.
My exterior sign is not lighting up. What should I do?
Via the included LED lights remote, the lights can be turned on or off full time. You can also watch this video for more information.
The interior lights do not come on. What should I do?
There is mot likely a fault in the wiring, LED strip or the button to activate the interior lights. If so, please CONTACT US and we can arrange and new interior light system to be sent to you.